Businesses that rely on instant messaging often miss out on spoken leads because they lack a WhatsApp Voice AI Sales Agent that understands both Urdu and English. At Karshey we combine Meta’s Cloud API with custom transcription models to turn voice notes into actionable data within seconds.
What is a WhatsApp Voice AI Sales Agent and how does it work?
Karshey’s WhatsApp Voice AI Sales Agent transcribes 30‑second voice notes in under six seconds, achieving 96% accuracy across Urdu and English; it then scores leads, routes high‑value prospects to sales reps, and triggers follow‑up sequences—delivering a 35% lift in conversion rates for pilot clients in Lahore and Dubai.
At the core is Meta’s official WhatsApp Cloud API, which delivers encrypted voice files to our secure endpoint. We run those files through a fine‑tuned Whisper‑based model that has been exposed to regional dialects in Lahore, Karachi, and London. The transcription result is parsed by a rule‑based engine that extracts intent, product keywords, and sentiment. A lightweight scoring algorithm tags the lead as hot, warm, or cold, and hands it off to the appropriate workflow.
Why Urdu and English voice‑note transcription matters for South Asian markets
In Pakistan and the UAE, more than 70% of sales conversations happen in voice notes because typing in Urdu or Arabic can be cumbersome on mobile keyboards. Our field data from a retail client in Karachi showed that 42% of qualified leads arrived via voice, yet only 12% were captured because the team relied on manual listening. By automating transcription, we reduced the manual effort by 88% and increased lead capture to 98%.
Real‑world deployments across Lahore, Karachi, Dubai, and London
In Lahore, a B2B equipment supplier integrated the agent with a n8n workflow (see n8n documentation) and saw a 30% rise in booked demos within two weeks. In Karachi, a fintech startup used the solution to verify loan inquiries, cutting verification time from 15 minutes to under a minute. Dubai‑based luxury concierge services reported a 22% boost in high‑ticket bookings after adding Urdu‑English voice support. In London, a multinational SaaS firm leveraged the same engine to handle multilingual support tickets, achieving a 40% reduction in average response time.
Each deployment followed a similar pattern: a 7‑Day Live Pilot at PKR 25,000, followed by a Full Production Deployment ranging from PKR 40,000 to PKR 125,000 depending on volume and customization. The pilot includes a sandbox WhatsApp number, daily health dashboards, and a dedicated Karshey engineer.
Building the automated lead follow‑up workflow with n8n
Our preferred orchestration layer is n8n, a no‑code workflow engine that connects the WhatsApp Cloud API, transcription service, and your CRM of choice. A typical flow looks like this:
- WhatsApp webhook receives a voice note.
- n8n node sends the file to the transcription micro‑service.
- Transcription output is passed to a JavaScript function that extracts keywords and assigns a lead score.
- Based on the score, n8n routes the lead to a sales rep via a personalized WhatsApp message or creates a task in HubSpot.
- All interactions are logged in a PostgreSQL store for analytics.
For developers who need deeper integration, the official Meta documentation (WhatsApp Cloud API) provides endpoint details, while n8n’s visual editor lets you map fields without writing code.
Pricing packages and pilot details
Karshey offers transparent deployment options. The 7‑Day Live Pilot starts at PKR 25,000 and includes:
- Setup of a dedicated WhatsApp Business Account.
- Configuration of transcription models for Urdu and English.
- One custom n8n workflow tailored to your sales funnel.
- Daily performance reports and a post‑pilot recommendation.
For organizations ready to scale, the Full Production Deployment ranges from PKR 40,000 to PKR 125,000, covering:
- Unlimited voice‑note processing (up to 10,000 notes per month).
- Advanced lead‑scoring algorithms with machine‑learning refinement.
- Multi‑channel follow‑up (WhatsApp, email, SMS).
- Dedicated support SLA and quarterly optimization workshops.
Getting started with Karshey
Visit our home page to explore the full suite of AI automation services. Our AI automation packages page details every offering, and the case studies section showcases measurable results from clients in Lahore, Dubai, and London. When you’re ready to discuss specifics, schedule a call via our contact page or start a quick chat on WhatsApp at +92 325 6789879.
Frequently Asked Questions
What is the typical turnaround time for voice‑note transcription?
Our solution delivers transcription in under six seconds for a 30‑second note, with 96% accuracy, ensuring sales teams can act while the conversation is still fresh.
Do I need to maintain any server infrastructure?
No. Karshey hosts the transcription engine and workflow orchestration in a secure cloud environment; you only need a WhatsApp Business account and API credentials.
Can the agent handle code‑mixed Urdu‑English sentences?
Yes. The model was trained on a corpus that includes code‑mixed utterances common in South Asian business chats, achieving a 93% word‑error rate improvement over generic models.
What support is available after the pilot ends?
We provide a 30‑day post‑pilot support window, during which you can request minor adjustments. Ongoing maintenance is covered under a monthly retainer that starts at PKR 10,000.
Deploy Your 7-Day Live AI Pilot with Karshey
Stop losing high-intent WhatsApp leads after hours. Launch a production-ready AI Receptionist, Vision OCR Payment Verifier, or custom n8n workflow starting at PKR 25,000.